Assistant Director – Local Authority, Strategy, Implementation, Greater London, Hybrid Our Client within the Local Authority require a proven Assistant Director to provide inspirational and operational leadership for a range of service areas: Culture and Heritage; Customer Fulfilment and Experience; Neighbourhood and Community Involvement; Community Safety Service.
This role is responsible for: Leading and delivering the services in scope to ensure positive outcomes for residents and the management of key contracts associated with the services Leading and developing the implementation of a Customer Improvement Strategy and Plan - implementing the council's strategic customer service strategy, including the council's contact centre, customer fulfilment strategy and driving the action plan.
Leading the universal early help and prevention approach - including the social value strategy.
Overseeing the Community Safety service, ensuring it meets its statutory and community requirement - and delivers key priority outcomes Delivery Lead the effective commercial commissioning and implementation of contracts for the services within the remit of the role, including VCSE IAG, customer services and cultural services.
Leads on the social impact strategy and delivery for the council.
Leads on ensuring robust contract management and service delivery arrangements are in place and which support community cohesion and the councils commitment to valuing diversity, ensuring the development and implementation of effective social inclusion.
Works effectively with interdependent internal services and voluntary, community and statutory services to ensure our Strengthening Communities Strategy is delivered in accordance with the Council Plan.
Development and implementation of the Customer Service Improvement strategy and work programme.
To drive an overall approach to relevant service delivery, delivering the transformation of services, and effectively managing resources within allocated budgets and financial targets.
Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.
Interviews will take place next week, so please apply immediately to be considered for this exciting contract role or call Bangura Solutions to discuss this role further.