Army - Infrastructure Decision Support Manager

About the job Job summary The MOD employs over 50,000 Civil Servants.
Within that, the Army Top Level Budget (TLB) employs around 7,000 MOD Civil Servants located at over 300 locations.
Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff.
Headquarters Regional Command (HQ RC) is a dynamic Army 2* headquarters based in Montgomery House in Aldershot.
HQ RC delivers 'Real Life Support to the Army' and controls the UK Stations and Garrisons as well as Garrisons in Nepal, Brunei and Germany.
It is also the lead organisation for engaging with the civil community and acts as the proponent for UK Operations.
HQ RC's Infrastructure Branch is responsible for the entirety of the Army's built estate, training and overseas.
The estate is diverse and distributed across the UK and overseas.
There are over 22,000 buildings within 500 sites with 43% of them over 50 years old.
The Branch programmes and assures the delivery of Hard and Soft Facilities Management (FM).
The team positively collaborates with users of the estate, the Defence Infrastructure Organisation (DIO) and our contracted service providers, fulfilling the demanding intelligent customer role.
It is an exciting time to join team as infrastructure risk, performance and intelligence across the provision of Hard and Soft FM influences new contracts and strategies, such as the new Defence Catering Strategy, and informs future Army infrastructure delivery programmes and Defence policies.
You will be able take a pivotal role in enhancing infrastructure decision making that enables operational capabilities and improves Service personnel's lived experience.
We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation.
This position is advertised at 37 hours per week.
Job description As the principal Infrastructure Decision Support officer, you will Act as a focal point for DIO, other Ministry of Defence departments and external organisations to manage and address Hard and Soft FM enquiries and issues.
Provide oversight for senior staff regarding the delivery of works and services, whilst supervising and reporting on infrastructure risk, performance (quality, time and cost parameters) and intelligence.
Provide Hard and Soft FM advice and guidance to enable effective delivery of emergent urgent requirements.
Support Hard and Soft FM functions across the branch and engage directly with the branch senior leadership and provide Subject Matter Expertise (SME), advice and guidance to identify opportunities for improvement.
Develop the demanding intelligent customer across the Firm Base to shape the provision of future Hard and Soft FM.
Recognise, communicate and contribute towards management of Hard and Soft FM operational and strategic contractual and delivery risks.
Influence and/or develop Hard and Soft FM requirements, policy and procedures.
Provide operational and strategic Hard and Soft FM guidance and support to higher/adjacent commands and to RICs/OTIC staff, engaging with DIO at national level and Council of Reserve Forces & Cadet Association (CRFCA) to ensure implementation of Quality Assurance systems.
Lead on infrastructure risk, performance and intelligence Continuous Professional Development (CPD).
Person specification We are looking for a confident and able communicator who can establish and maintain effective collaborative relationships with multi-disciplinary customers and service providers.
The ideal candidate will be able to efficiently analyse and interpret policy and data to aid senior managers in their decision making.
Person Specification and Desirable Criteria: A fundamental awareness of Hard and Soft FM activities.
Experience of working within a headquarter (Defence or cooperate).
A fundamental awareness of project management.
Able to identify and articulate risk.
Able to measure and analyse key performance indicators.
Able to embrace new technologies and exploit data.
Able to analyse issues and deliver appropriate solutions.
Able to plan at pace and dynamically respond to change.
This role offers the opportunity to travel around the UK and, occasionally overseas, working directly with the military community, industry partners and DIO staff.
Due to the broad geographical remit of the Army estate, which is not all effectively served by public transport, a driving licence would be advantageous as not all sites are well served by Public Transport.
Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Leadership Communicating and Influencing Working Together Seeing the Big Picture We only ask for evidence of these behaviours on your application form: Making Effective Decisions Benefits Alongside your salary of 43,080, Ministry of Defence contributes 12,480 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides.
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Benefits for Civil Servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Personal and professional development of skills Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career.
This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
Other benefits include additional 8 days public holiday leave, 1 Privilege Day for the Kings Birthday, free on-site car parking, on-site caf, Mess membership (with cost plus VAT meals) and subsidised gym membership.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Where business needs allow, some roles may be suitable for a combination of office and home-based working.
This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments.
Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance.
Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).
Defence Business Services cannot respond to any questions about working arrangements.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers.
This includes moves between government departments.
You may however be eligible for other government schemes, including Tax-Free Childcare.
Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking.
Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance.
The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel.
All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction.
The survey is voluntary and anonymous.
You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR).
The MOD Privacy Notice sets out how we will use your personal data and your rights.
Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
At sift, candidates will be required to provide CV details (to include job history; qualification details and previous skills and experience) and a statement of suitability (of no more than 750 words) on the following Success Profiles Behaviours: Making Effective Decisions At interview, you will be assessed against the following Success Profiles Behaviours: Making Effective Decisions Leadership Working Together Communicating and Influencing When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences.
Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
The Civil Service embraces diversity and promotes equality of opportunity.
There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: ******.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed.
The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities.
As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found.
To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
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Contact point for applicants Job contact : Name : Col Simon Millar Email : ****** Recruitment team Email : ****** Further information Please ensure you read the attached candidate information document prior to completing your application.
If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP.
If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: ******.