Apprentice Service Advisor

About the RoleWe are looking to appoint an accomplished and enthusiastic Service Advisor.At Dick Lovett we believe passionately in and champion 'Customer Satisfaction through Staff Satisfaction'.
It is very simple; if we do everything to look after our staff, they will give exceptional service to our customers.If you are someone who embraces the values of both the brand and Dick Lovett Group, whilst being able to prioritise and manage your own workload, this could be the opportunity for you.Job OpportunityKey responsibilities:Deliver a great experience for our customers in for servicing and repairsBooking servicesCompleting repair ordersCommunicating any required repairs to our customersWork collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scalesEssential SkillsEssential Skills:Experience of working in a Service department in a franchised dealershipKnowledge of Microsoft Office, Excel and KerridgeFamiliarity of warranty procedures would be advantageous but not essentialIf you are looking to progress as a Service Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop.
You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role.
Feel free to get in touch with us to find out more, or send us your application today.