Job summary An exciting opportunity has arisen within our booking office; to be based at Bexhill Hospital within the Outpatient Booking Service.
Main duties of the job The department provides a fast and responsive outpatient, appointment booking service.
The applicant will be expected to ring and agree dates with our patients as well as performing a rostered telephone session, depending on the service needs, of the department and which hospital site you are based at.
Therefore, the ideal candidate will have excellent communication skills, IT knowledge, and an ability to work on their own initiative and as part of a team, working to strict deadlines.
The hours of the service operate between 8am - 6pm Monday - Friday, in shifts of, 08:00-16:00, 09:00 -17:00 and 10:00-18:00, with weekend work 9am - 12 noon on a rota basis.
About us A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week.
Onsite parking is available for a small administration fee.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Job description Job responsibilities Please refer to the job description attached.
If you have any questions about position, please do not hesitate to contact us.
Person Specification Qualifications Essential GCSE or equivalent in English and Maths.
Ability to undertake additional training on departmental IT and manual systems Computer literate Experience Essential Previous admin and clerical experience in a busy office environment or similar skills Desirable Experience and understanding of a Patient Administration System (PAS) Customer care skills and experience, preferably within a healthcare environment