You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
ICS Risk & Control Operations is looking for anAnalyst – Risk Managementto join theBusiness Conduct Team. The Business Conduct Programme provides clear standards and governance for all customer facing interactions to ensure that ICS operates with the highest conduct standards, as individuals and as a team. The Analyst will report to the Business Conduct Manager and will focus on ensuring risk management is embedded in the day-to-day operations of our organization. The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Analyst – ICS Risk & Control Operations will:
Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (American Express Management Policy (AEMP) - 88 Conduct Risk Management Policy)
Assist in creating standardized templates for policies and procedures and gaining required approvals from international stakeholders
Assist in advising the BU on creating controls to meet AEMP-88 requirements
Assist in specific activities / tasks required to support more senior team members in consultation on the design and implementation of controls tailored to conduct risk
Assist in governing a Change Forum for the Business Conduct teams to facilitate change management, prioritization and decision-making
Assist in documenting subject matter expertise that is used to advise BUs
Assist in administrativeactivities to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to business conduct
Assist in specific activities / tasks required to gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape
Required Qualifications:
Proven years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
Project management, communication, and interpersonal skills
Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Preferred Qualifications:
Experience in at least one of the following:Complying with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight
Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight
Assisting in specific activities / tasks required to support advising on decentralized risk types into broader operational risk policies and programs
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.