Job summary Are you an organised, friendly and proactive individual looking for an opportunity in healthcare administration?
We are seeking an Age-related Macular Degeneration Coordinator to join our friendly and supportive Outpatient Ophthalmology Team full-time at Yeovil District Hospital.
This role is crucial in providing excellent administrative support and ensuring a seamless experience for patients and staff.
Training and support will be given.If you think you are the right person for this role, we would very much welcome your application.
Main duties of the job Be the main point of contact for the Age-Related Macular Degeneration (AMD) Service, having full knowledge of speciality processes or knows where to resource help or to find answers.
Communicate directly with patients regarding appointment bookings, procedure details and instruction.Provide effective communication between clinicians, specialist nurses, patients and managers and all internal and external contacts to achieve an excellent and smooth patient pathway.Ensure clinics are covered for periods of absence to ensure turnaround times and standards are maintained, referring to Lead Nurse Specialist/Service Manager/Rota Coordinator as appropriate.Re-organise outpatient clinics in the event of cancellation ensuring waiting times are not breached.Have knowledge of clinic activity with a full understanding of the speciality clinic template, ensuring clinics are full to capacity with appropriate clinician/nurse availability, highlighting any shortfalls to lead nurse practitioner for advice.
About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life.
We offer:Flexible working options to help you balance work and lifeNHS pension scheme for long-term financial securityGenerous annual leave allowance to recharge and relaxA strong focus on career development to help you grow and achieve your potentialAdditionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.Why Somerset?
Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification Qualifications Essential Good standard of general education NVQ 2 or 3 in Administration or equivalent experience within an administrative role IT qualification or proven experience Experience Essential Word processing/general IT experience Desirable Previous NHS administrative experience (one year) Awareness off ophthalmology services Additional Criteria Essential Ability to organise own time Able to cope in a busy working environment Desirable Working knowledge of inhouse patient database sysems