Admissions Administrator | Private Hospital | Full Time | Permanent | Solihull, Birmingham | Competitive salary, plus fantastic benefits Spire Parkway Hospital have an opportunity for an experienced Admissions administrator to join our friendly and welcoming team, on a full-time basis.
Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services.
Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding.
The report states, "Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions.
They provided emotional support to patients, families and carers."
Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands.
This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, women's health and cancer care.
We have 51 bedrooms and five operating theatres.
Duties and responsibilities: Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP) Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers' products, policies and initiatives Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date Maintain departmental electronic and manual filing systems accurately Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
Undertake any training or development as required to acquire skills and knowledge to undertake role competently Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
Who we're looking for: Customer Service focused Confident approach to handing a variety of systems Enjoys working in a collaborative, fast paced team environment Be able to work effectively within their HUB while operating within a national sales framework Strong communication skills, demonstrating an ability to positively lead teams across multiple locations Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Health Assessment Employee Assistance Programme Sharesave Free DBS Free Car park Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
We commit to our employee's well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue.
From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.