Job summary The purpose of the Support Worker will be to provide a responsive, personalised information, signposting and support service to people living with a diagnosis of dementia, their carers and family in order to help them to navigate and access appropriate services in the right place at the right time.
Main duties of the job Reporting into the locality Admiral Nurse, key duties will include:To help people to navigate and access appropriate services, ensuring that they are able to make contact with the right person for help, and helping them to do so as necessary, either personally or by arranging a referral.To ensure that barriers for those who find services difficult to access are actively minimised.To provide structured support for the person living with dementia and their carers/family, as determined by the Admiral Nurse, and follow up as required throughout the person's life with dementia.To ensure that information received by individuals is understood, helpful and current, and that information and signposting is provided in the individual's and their carers/family preferred style and format.To work in partnership with other organisations, to ensure that the service provided responds fully and effectively, promotes control and choice, and meets a wide range and diversity of need.To develop networks with partner organisations who also work in the field of dementia, mental health, disabilities, and benefits and income advice, including Primary and Secondary care, Social Care and Health, and Welfare Benefit agencies, with the aim of promoting control and empowering individuals to make informed choices.To seek and record client feedback to understand whether needs are being met, and to discuss with the Admiral Nurse in order to plan any necessary adjustments.
About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services.
We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do.
Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients.
By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust.
This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight.
We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert.
The Trust will seek to resolve this issue wherever possible.We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification Qualifications Essential Sound basic education Willingness to undertake a NVQ Level 2 or 3 in Health & Social Care An understanding of issues relating to dementia Experience of working with people with dementia and carers Desirable NVQ Level 2 or 3 in Health & Social Care or working towards one Experience Essential An understanding of issues relating to dementia Experience of working with people with dementia and carers Desirable Proven knowledge and demonstrable skills in caring for people with dementia and their carers