Administrator

Administrator job, permanent job in Dudley paying £25000 - £30000.
Your new company You will be joining a reputable and established engineering company based in Dudley.
This is a fantastic opportunity for an experienced administrator, with excellent customer service skills, ideally with engineering sector experience, to join a busy and supportive ; Your new role This is a full-time role working in the office, where you will provide support for the management team by assisting with the day-to-day operations of the department.
This includes placing orders, dealing with customer requests, and supporting the engineering team with the processing of projects to scheduled ; Core responsibilities are: Managing incoming calls/emails to the department Providing high levels of customer service and communication at all times Customer liaising (external and group) Customer acknowledgement of enquiries Managing customer expectations to high standards WIP review/management Maintaining real-time WIP data and entry and job packs Monitoring of quote performance Parts procurement and ordering Entering quotes onto the system Booking in and out of jobs General administrative support to the wider business What you'll need to succeed Previous experience in an administrative role, ideally, in the engineering sector Excellent organisational skills and the ability to be flexible and adaptable - confident working with a reactive and fast-paced business Strong communication skills, both written and verbal Proficiency in Microsoft packages (Word, Outlook, Excel) and ideally ordering systems Great team working skills as well as confidence to work independently What you'll get in return Training and support will be given in the role, you will be working with a friendly team and there is free on-site ;