Administrator

Bryson Care requires: Emergency Relief Initiative: Administrator Fixed Term until 31st March 2025 (possibility of extension) Belfast (Monday Friday) Up to 35 hours per week £13.12 per hour Bryson Care Emergency Relief team are recruiting for an administrator to work as part of a team with the processing and delivery of direct support to households that have been identified to be in emergency need.
What youll be doing: To capture client information from a dedicated online application site.
To verify evidence of client eligibility for support against a clear set of criteria.
Process requests for support within agreed timelines Communicate with individuals or families and benefitting from the support.
To process agreed high volumes of applications each day To transfer data accurately and in keeping with GDPR protocols To safely store and protect client records To provide excellent customer service when dealing with enquiries received by the applicants and other internal and external stakeholders.
Essential Criteria A minimum of 4 GCSEs or equivalent, including English Language and Maths Minimum of 1 years paid / unpaid in a processing / administrative role including the use of Microsoft Office / Email / Internet Experience of customer interaction via telephone Proven experience of communicating both orally and in writing Proven ability in the use of Microsoft package Excel.
Word and Outlook Desirable Criteria Experience of processing high volumes of applications within a time limited period Application: Application packs are downloadable from Bryson Website Closing date is 1pm Wednesday 20th November 2024 Please note, we reserve the right to close this role early.
Skills: Telephone Etiquette Admin Work communication skills.