Administrator For The Learning Disabilities Team

Job summary We are currently recruiting for a Team Administrator to join ourfriendly and motivated team and to support the health professionals that work with Adults with Learning Disabilities in the Windsor and Maidenhead area (WAM).
This is an exciting opportunity to work with a wide range of professionals, providing key administration support to health staff.
We are a joint Multi Professional Team of Health and Social Care Staff, who work across a range of settings from people's homes, residential and supported living services and day services.
We work closely with GP's, hospitals, families, children services for transition, mainstream health services and social services.
The successful candidate will have an extensive and wide-ranging background in administration, have the ability to develop (or eager to learn how to) easy read material/letters and be used to working in a busy and fast-paced service.
We are also looking for someone with flexibility, ability to organise and a team spirit to join this friendly and professional team.
You will have experience of minute-taking and we can expand this within the role.
You will cover various admin areas from minutes taking and help with team organisation and performance data, to supporting the team referrals and processes and speaking to clients and those who support them.
You will support a wide variety of health professionals and ensure a smooth running of the Team and be able to organise and communicate well.
Main duties of the job To be a central point of contact, maintaining effective communication across the service, answering telephones, taking messages and actioning as appropriate.
Type correspondence, reports and other documentation, sometimes of a confidential nature, to a high standard within agreed timescales.
Support the team to organise and ensure the smooth pathway of the referrals into the team, referrers acknowledgements and put on the Rio system.
Help to monitor and review data performance and support the Team Manager with any actions.
Assist in the efficient and accurate recording of data on all electronic systems including the Trust's internal systems (, RIO, ESR, AGRESSO, E Roster and E Manager).
Assist with planning and arranging meetings and events which may be internal or external to the service, ensuring all necessary arrangements are made, , room bookings, equipment, refreshments, etc.
Responsible, as designated by the Line Manager, for the ordering of stationery and other supplies required for the running of the service, maintaining appropriate stock levels.
Reflect on own areas of development to support the administration team and engage in regular support and supervision meetings.
Comply with all statutory, legislative, and local policies applicable to this post.
About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust.
Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us.
Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites Job description Job responsibilities The must haves for this role: Good Knowledge and experience of Microsoft Excel, Word, Outlook and Powerpoint Flexible, adaptable and able to work using own initiative and also take direction as required Excellent ability to work effectively in a team Good interpersonal, communication, observational and reporting skills Ability to have good customer service and speak appropriately to patients, carers and professionals, face to face and over the phone Ability to take accurate minutes and notes To be able to use a practical problem-solving approach in everyday situations and multi task.
Ability to handle sensitive and confidential information appropriately Excellent organisational and time management skills and attention to detail.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community.
Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award.
Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have.
Please dont hesitate to call: Tracy Patterson on 07733225652 or T wholl be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
The core hours for this role are 9-5 for hours a week and we are open to applications from people looking to work flexibly.
There will be the possibility of hybrid working, but there is also a need to be in the office at times.
Person Specification Education/Qualifications/Training Essential Educated to GCSE Grade C (or equivalent), including English and Maths Computer Literate Desirable Office skills-based qualifications such as RSA, Pitmans or equivalent Continuous Professional Development Essential Keeping up to date with new systems Desirable Experience of using supervision and reflection of work.
Mentoring and shadowing others as required Previous Experience Essential Office based administrative and telephone support Maintaining computerised and manual information management systems Desirable Previous NHS experience Effective working with a range of service users, staff and agencies Knowledge, Skills & Abilities Essential Ability to take direction and work effectively in a team without the need for supervision Ability to speak appropriately to patients, carers and professionals, face to face and over the phone Ability to take accurate minutes and notes Ability to use a practical problem-solving approach in everyday situations Ability to handle sensitive and confidential information appropriately Use of Excel, word, Office, Teams and Rio.
Desirable Flexible, adaptable and able to work using own initiative Knowledge of the role of Learning Disabilities Health Professionals Additional Requirements Essential Ability to travel to multiple sites Desirable Car Driver