Job summary Looking to make a difference to people who live with autism?The Band 3 Administrator position is available for a highly organised, motivated and enthusiastic person and is located at Fulbourn Hospital, Fulbourn, CB21 5EF within the Specialist Services Administration Hub.The post holder will support the comprehensive administrative service for the Cambridgeshire Lifespan Autism Spectrum Service (CLASS).
**Please note that there is free parking on site** Main duties of the job We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community, then we want to hear from you.This role involves data inputting of patient information, face to face and telephone contact with patients and the clinical staff, scanning documentation, minute taking, photocopying, sending and responding to emails, and providing a high level of general administration support to Mulberry 3 inpatient ward and the wider team as needed.The ideal candidate will have a strong team work ethic, sense of accountability, accompanied by an ability to work under time restraints and pressure at times.
This post is open to professionals with the right attributes to enhance a team.
We will provide the necessary support to ensure your development within your role.
About us Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community.
These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values.
As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles.
If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
Job description Job responsibilities Please refer to the attached job description and person specification for full details of responsibilities.
This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.
Typing of letters, summaries and reports, if appropriate.
Ensuring good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone.
Take accurate messages and ensure these are passed on to the appropriate people.
Organise appointments and transport for clinics as directed.
Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date.
Monitor and maintain the departments admin stocks.
Arrange meetings as and when required.
Accurately input data onto the relevant electronic system, in a timely manner in line with standard operating procedures.
Update bed/caseload/zoning boards to reflect live ward/team state as directed.
Prepare new information packs when required and monitor supplies of CPFT leaflets to ensure adequate stock levels are maintained.
Create and maintain both manual and electronic health records for all active service users and ensure that their location is tracked.
Be responsible for filing of all documentation in the clinical notes (if appropriate), in accordance with relevant procedures.
Be responsible for daily maintenance and organisation of your team environment ( Front of House / Team Office).
Report concerns, incidents and maintenance issues to the relevant individual as required.
Provide cover as directed by your manager, for other members of the admin team in their absence and assist with their workloads as necessary.
Person Specification Education / Qualifications Essential Educated to GCE/GCSE standard RSA Stage II/NVQ Level 2 in Administration or equivalent Experience Essential Experience of working in a busy and demanding office/customer facing environment Experience of supporting a multi-disciplinary team Desirable Previous experience of working in a NHS Office environment Skills & Abilities Essential Excellent customer care skills Good IT skills (MS Office) Ability to work under occasional pressure/stress Knowledge & Understanding Essential Clear understanding of confidentiality and the importance of maintaining confidentiality for patients Other Essential Ability to travel to other Trust sites, if required