Job summary We are recruiting for an Acute Oncology Service Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.You will provide effective support to our Acute Oncology Service and Inpatient ward with administrative duties.You will support the services by recording clinical information on digital systems, assist patients and visitors with queries on a face to face basis, attend department meetings and take minutes and record activity to produce reports and statistics according to KPI's.To work unsupervised and act independently to manage own workload, referring to the appropriate service leads when necessary.
You will ensure the provision and delivery of high quality efficient and effective services within areas of responsibility.At the heart of everything we do are our core values:Include,Respect, andImprove.
We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job The Acute Oncology Service administrator will support the Acute Oncology Service and Inpatient ward with administrative dutiesEnsuring the timely recording of clinical data and activity, report and escalate any IT or estate issues to the relevant helpdesks, liaise with all other services on site on behalf of the clinical teamsCross covering areas when staff are absent, be it planned or unplanned.Undertaking delegated projects relevant to area of responsibility and any Trust initiated projects where deemed appropriate.Monitoring of activity and advising the Service Manager of any key concerns as they arise.Production of reports as required.To ensure adherence to waiting list policies and proceduresTo provide non-clinical advice and information to patients and/or their relatives in accordance with confidentiality rules.
To include times, dates or other particulars for appointments and/or admissions.To undertake clinical enquiries in preparation for admission, and take on the responsibility to seek further clinical advice for more complex enquiries.
About us At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care.
Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.We run the following hospitals: The Lister Hospital, StevenageNew Queen Elizabeth II (New QEII), Welwyn Garden CityHertford County, HertfordMount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.
We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.We understand that finding and starting a new job is an important life decision.
If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.We are committed to a positive work life balance for our employees.
Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests.
Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description Job responsibilities ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,552 and a maximum payment of £5,735 per annum pro rata.Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification Qualifications/Training Essential Educated to minimum GCSE/NVQ level 2 or equivalent Desirable Relevant NHS experience Relevant data administration qualification Previous Experience Essential Data administration experience NHS or healthcare related experience Desirable Evidence of self-development Patient administration system experience Skills Essential Practical and creative approach to problem solving Excellent communication skills & the ability to engage a range of professionals & support departments Ability to work independently as well as part of a team Ability to prioritise & meet deadlines and manage conflicting workload Time management and prioritisation skills Knowledge Essential Numerical and analytical skills Computer literacy and experience with MS Word, Excel and Email Desirable Knowledge of computerised Patient Information Systems (eg Lorenzo, PIMS) and office IT solutions (Eg Word, Access, PowerPoint) Knowledge of medical terminology Other Requriements Essential Experience and evidence of engagement around the equality, diversity and inclusion agenda Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities.
Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning Role model our Trust values every day