Administrative Assistant (Office Based)

Rating Assistant - City - up to £28k - Hybrid - Must have strong office, admin and communication skills to apply!
Based in a great City location, offering modern offices, a social network and lots of career development and training, as a Rating Assistant you will assist a team of three within the Rating Management Team, but you will sit with a wider team of circa 20 people within Business Rates Surveying.

Working 3 days office and 2 at home, as a Rating Assistant you will assist with the processing of rating notices, assist in the maintenance of excellent client relationships and provide consultancy services, daily duties to include:
Updating records on our bespoke database (and on any client systems or schedules as appropriate) to reflect changes in occupancy by our clients, amending monthly instalment payments as necessary and obtaining refunds where due.
Provide assistance and advice to members of the rating department in respect of liability or billing matters.
Provide advice to clients in respect of liability or billing matters.
Assisting with the preparation of funding requests or undertaking tasks associated with our treasury function, to include interaction with relevant software platforms.
To create and maintain records in our firmwide CRM and Financial BIS.
Assisting with preparation for litigation where appropriate.
Excellent knowledge of Microsoft packages.
~ A background in local authority or prior experience with the rating system will be helpful.