Job summary Are you: A motivated, positive and proactiveperson with strong administrative skills?
Do you thrive in a fast-pacedorganisation with a growing team with great spirit?Anopportunity has arisen for an Administration Team lead to join our practiceteam.
Main duties of the job To lead on a variety of administrative duties to ensure the smooth running of the practice pertaining to Scanning, Coding and Summarising along with other administrative processes.
To provide administration support to the management team, working closely alongside the management team.Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties.Be a point of contact for the administrative team, carrying out reviews and appraisals, ensuring the team are working to set KPIs and troubleshooting where necessary, whilst liaising with management.
About us LAKESIDE HEALTHCARE is changing the face of primary care provision in England.
We are bold, adventurous and ambitious and determined to thrive in uncertain times.
We are the largest true partnership in the NHS and operate from various sites across the East Midlands.
We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do.Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.About the Practice/Department/TeamCorby - In Corby we operate over 3 sites and are rated as GOOD with CQC.
We have a strong team ethos and are always working together to provide a better service for our patients and have a positive impact on the community.As a practice we like to undertake projects to improve both patient and staff experience.
We also enjoy supporting local and national charitable events and regular social events.We continue to invest in the training and development of our staff and recognise the importance of personal as well as organisational development.
Job description Job responsibilities To lead on a variety of administrative duties to ensure the smooth running of the practice pertaining to Scanning, Coding and Summarising along with other administrative processes.
To provide administration support to the management team, working closely alongside the management team.Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties.
Be a point of contact for the administrative team, carrying out reviews and appraisals, ensuring the team are working to set KPIs and troubleshooting where necessary, whilst liaising with management.Participate in the co-ordination of the fire drills to comply with health and safety regulations.Job Responsibilities:Team leadAct as a point of contact for the administration teamCarry out probationary reviews and annual appraisalsEnsure the team are working to set KPIsLiaise with the patient services manager to address and resolve any issues that may arise.AdministrationTo have a thorough knowledge of all practice proceduresTo work in accordance with written protocolsCoding and scanning of documents as requestedTime management and prioritising workloadEnsuring summarising and read-coding of new patients previous medical records are completed to the agreed timescalesAuditing staff to ensure KPI targets are achievedCoding of sensitive and confidential information onto the GP databaseComputer SkillsGeneral computer skills, as full training providedSystem one knowledgeTelephoneTake calls from work colleagues or third parties and deal with their enquiry in a friendly, polite and professional manner.Other TasksDuties may be varied from time to time under the direction of the Management Team, dependent on current and evolving practice workload and staffing levels.Other TasksEnsure all backlogs are kept to a minimumEnsure annual leave and HR issues are monitored and dealt withAny other duties to lead the admin Team Person Specification Qualifications Essential Good standard of education Desirable Administration qualification Attendance on a coding course Experience Essential Customer Service Skills Experience of working in a busy & multi-functional team.
A minimum of 1 years experience working within Primary Care Experience of leading a team Using System One or other Clinical database Desirable A minimum of three years experience in a customer facing environment Experience of handling confidential information and data.