Job summary An exciting, full-time post has arisen within the Cumbria Psychiatric Liaison Team working within the Cumberland Infirmary.
The post holder will have experience of working in similar work environment and previous secretarial experience is essential due to the demands of the role.
The post holder will be working alongside a team of Administrators, Administration Manager, Team Managers and Clinical Managers with allocated duties to support the administration function for this team.
A good knowledge of Microsoft packages and typing qualifications are essential for this role.
This role is based at Cumberland Infirmary and will involve covering weekend working on a monthly rota.
We can be flexible but there is a necessity that 10am - 3pm is covered on a Monday and a Tuesday each week.
The post holder will be able to demonstrate the ability to deal with possible exposure to occasionally distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
Main duties of the job Key skills:Secretarial experience working within a team.Experience in a customer / patient and service user focused environmentExcellent communication and Interpersonal SkillsA good understanding of the RiO system (not essential as training given to those who have not worked on this system before)A good knowledge of Microsoft word/office packages and typing qualificationsGood verbal and written communication skillsMinute taking skills as attending MDT meetings and updating RIO and action plans on a screen is required during thisAbility to be self-directed, motivated and be able to contribute positively within a teamWell organised and structuredThe post holder will be expected to demonstrate flexibility in the roleThis is a very busy service, and the role holder will carry out several varied tasks including being the first point of contact for acute hospital staff, and professionals from other teams and so a professional friendly manner is vital.
This role is part of a larger team of administrators which support the multi-disciplinary clinical teams, and duties will include monitoring of a generic inbox, typing letters, maintaining an electronic patient record system (Rio), attending and minuting various team meetings as well as other general office duties.A high level of organisation and excellent communication skills, both written and verbal, along with extensive working experience of the Microsoft suite are required.
About us We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future.
In return we can offer a dynamic working environment in which to build a career.
Job description Job responsibilities Please find attached job description for full details.
Advertising date : 14th November 2024 Closing date : 28th November 2024 We welcome your application.
Person Specification Education and Qualification Essential General level of education in Maths and English to O-Level/GCSE or equivalent Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) Audio Typing qualification or demonstrable equivalent experience Desirable NVQ Level 3 in Business Admin Knowledge and Experience Essential Previous Secretarial/clerical experience Good working knowledge of Microsoft Office Applications Ability to uphold confidentiality at all times Ability to maintain and update patient information systems eg RiO Desirable Knowledge of NHS policies and procedures Skills and Competences Essential Excellent communiation and interpersonal skills, both verbal and written Excellent organisational and planning skills Minute taking Role Specific Requirements Essential Flexible attitude to cope with fluctuating workloads Personal Characteristics Essential Discrete in handling confidential and sensitive information Additional Requirements Essential Must be able to meet the mobility requirements of the post, in providing cover for other teams as and when agreed