Administration Assistant needed!!
If you're a hard-working, reliable person then we want to hear from you.
* Salary: £13 - £14 per hour * Location: Cambridge, CB3 0JJ * Hours: Monday to Friday, 9am - 5pm * Till March 2025 This role is based at Cambridge Crematorium.
To provide burial, cremation, and memorialisation services, providing a high quality, professional and sympathetic bereavement service to the recently bereaved; and to provide advice, guidance, and support to relatives.
Providing empathetic support and guidance to bereaved people through the complexities of statutory paperwork and documentation associated with burials, cremations, and commemorations.
Advise funeral directors, members of the public and other stakeholders, providing a first class responsive and helpful service, resolving day to day issues creatively and sensitively and acting as a good ambassador of the Council at all times.
Maintain high levels of customer satisfaction within the service.
Core Roles 1.
Undertake all administrate tasks as required to ensure the services are effective and running smoothly, Ensure work is carried out in accordance the Cambridge City Council policies and procedures and, statutory legislation, codes of practise and the ICCM Charter for the Bereaved.
2.
Book Burial, Cremations and memorial services, including the processing of payments 3.
Undertake basic financial tasks to prepare accounts and income summaries, raise purchase orders.
4.
Responsible for the administration, positioning and installation in respect of the memorials, memorabilia and the memorial safety programme.
5.
Carry out minor repairs and maintenance, including cleaning of memorials 6.
Operation and daily checks of vehicles 7.
Carry out witnesses and unwitnessed scatterings of cremated remains and release cremated remains to families/ friends and Funeral Directors.
8.
Act as chapel attendant providing assistance as required to play music and visual images in chapel, using web-based multi-media systems, compact disk, recorded digital mediums and slide show presentations as provided, ensuring the needs of the bereaved are met during the funeral service.
9.
Display public information including the order-of-service and flower identification cards.
10.
Cleaning of customer facing and back of office areas, as per schedule and as required.
If interested apply today!!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.