Job summary Maternity Cover position has arisen for an Admin Assistant/Receptionist.
Previous experience within a general practice and knowledge of SystmOne experience is essential.
Applicants should be highly motivated and enthusiastic to join our busy GP Surgery Team.
Main duties of the job Applicants should be highly motivated and enthusiastic to join our busy GP Surgery Team.
Telephone, computer and interpersonal skills are essential.
An ability to work efficiently under pressure and as part of a team is necessary.
A flexible approach to cover holidays and sickness is also required.
About us We are a busy GP practice that provides excellent care for our patients.
We are a close team that takes pride in remaining an independent family feel practice.
Job description Job responsibilities Job TitleAdmin Clerk/ReceptionistPurpose of postTo assist Practice staff in ensuringthat all necessary admin tasks for thesmooth running of the Practice arecarried out.Job responsibilities:Open up premises at the start of the day, when required, and make all necessary preparations to receive patientsEnsure consulting rooms and reception are prepared for surgery and kept in a tidy conditionReceive and direct patients, dealing with them in a courteous and confident mannerMake appointments for patients with all members of the teamTo answer the main telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff.Deal with requests for home visitsEnsure accurate messages are recorded and delivered to their appropriate destinationOperate the repeat prescription system according to Practice ProtocolAdd results onto the computer according to Practice protocolEffectively signpost patients to services appropriate to their needsGive results out to patients confidently and accuratelyScan letters into patient notesFile and upkeep medical informationKeep the office area generally tidy with the aim of maximising efficiency at all timesEnsure premises are kept clean and tidy between visits from cleaning staffMaintain offices equipment in good working order so as to prolong its working lifeMake drinks, as required, for members of the practice teamAdvise the relevant person upon discovering or anticipating a problem with any area of the Practice activityTraining and education-attend both in-house and external training courses whenever required, to develop skillsSecure premises at the end of the day, when required, and ensure the building is totally secured, internal lights and appropriate office machinery off and alarm activatedOther appropriate duties consistent with the nature and grading of the post which may be allocated, as the situation dictates, by the Practice manager Person Specification Experience Essential Previous experience of working in an administration environment.
Dealing with the public Desirable Experience of SystmOne Experience of working in NHS general practice/NHS Experience of telephone switchboard operation Experience of dealing with the public/patients Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
Qualifications Essential GCSE English GCSE Maths Desirable Computer knowledge Formal Customer Service