Acute Oncology Nurse Advisor

Job summary The Acute Oncology Management Service is looking for a compassionate, hardworking and committed registered nurse with a wealth of experience in oncology, haematology or emergency care.The hotline service provides patients within the catchment criteria with 24-hour access to advice and support.
The role of the acute oncology nurse advisor is to clinically assess those who are acutely unwell following systemic anti-cancer treatments and arrange emergency review as necessary as well as providing advice, support and reassurance to patients and loved ones throughout their cancer journey.Experience in oncology or emergency care is required however triage experience is not, we are here to help you develop in the role.
Palliative care and management experience is desirable Main duties of the job Provide 24/7 telephone helpline service to enable patients to access expert advice and management with the side effects of their treatments.Communicate with patients and/or their carers regarding their care management dealing with highly sensitive information requiring sympathy and reassurance and where there are often barriers to understanding.Assess patient provided information and provide appropriate and safe advice on a range of clinical issues.Make clinical judgements from caller information, evaluating alternative courses of action.Organise workload to ensure all calls are answered in a timely manner.Ensure that all computerised records are accurate and kept up to date.Liaise with the multi-disciplinary team with respect to the management of the critically ill patient.Ensure effective communication between patients, their families and the healthcare team in order to maintain continuity of care and that appropriate and consistent information is conveyed to patients and their families.Ensure effective and timely communications with the Acute Oncology Management teams at local hospitals is maintained.Maintain links with specialist nurses and with GPs and nursing teams in the community to ensure continuity of care.To deputise for and support the Acute Oncology Team Leader in managing the service.Provide management support for junior members of the team.Assess, plan and implement clinical care and maintain associated patient records.
About us The hotline team within the acute oncology management service is a friendly and welcoming team who work closely and have good relationships with a wide range of departments across the trust including both inpatient and outpatient clinical settings.We work in close contact with the patient flow team who risk assess and prioritise patient admissions as well as the acute ambulatory care unit and acute assessment unit.As an innovative and forward thinking team we are always looking to improve operations for the benefit of our patients and colleagues so welcome any new and exciting ideas.We promote a healthy work-life balance and understand that cancer care is a challenging field, our friendly team work closely together to adopt a supportive culture.
The trust also offers free and confidential counselling support and discounted onsite treatments from our complimentary therapy team.We are dedicated to our staff development and invest in your career development with access to further education and training opportunities for your progression.
Job description Job responsibilities CLINICAL RESPONSIBILITIES Provide 24/7 telephone helpline service to enable patients to access expert advice and management with the side effects of their treatments.Communicate with patients and/or their carers regarding their care management dealing with highly sensitive information requiring sympathy and reassurance and where there are often barriers to understanding.Assess patient provided information and provide appropriate and safe advice on a range of clinical issues.Make clinical judgements from caller information, evaluating alternative courses of action.Organise workload to ensure all calls are answered in a timely manner.Ensure that all computerised records are accurate and kept up to date.Liaise with the multi-disciplinary team with respect to the management of the critically ill patient.Ensure effective communication between patients, their families and the healthcare team in order to maintain continuity of care and that appropriate and consistent information is conveyed to patients and their families.Ensure effective and timely communications with the Acute Oncology Management teams at local hospitals is maintained.Maintain links with specialist nurses and with GPs and nursing teams in the community to ensure continuity of care.
MANAGEMENT AND ADMINISTRATION To deputise for and support the Acute Oncology Team Leader in managing the service.Provide management support for junior members of the team.Assess, plan and implement clinical care and maintain associated patient records.Be aware of Health and Safety issues and ensure relevant risk assessments are undertaken.Report and record all accidents and complaints according to the agreed policy, investigating speedily and compassionately.Ensure all trust policies and procedures are adhered to and new ones implemented as necessary.Regularly liaise and report to Department Manager/Senior Nursing team on unit affairs and staff development.Ensure each designated staff member participates in a personal development plan and act to maximise the potential of others.Assist in nursing recruitment process when required.Take a progressive approach to the management of short and long-term sickness/absence in collaboration with the Department manager/Senior Nursing team.Assist in reviewing the service and implement change to the service to support ongoing improvements in the acute oncology management service reflecting local and national initiative.Participate and lead, where appropriate, team meetings and co-ordinate shifts, gathering appropriate concise information.Work as a professional role model, providing leadership at all times and work as the patient advocate when necessary, which reflects the Trusts values and behaviors.
OPERATIONAL To liaise appropriately with colleagues regarding bed status and escalate accordingly regarding patient wait times for admission.Escalate patient call wait times accordingly.To co-ordinate and where necessary take responsibility for the running of the shift.Work with and where necessary cross cover the Patient flow team TRAINING & EDUCATION Complete appropriate clinical skills and mandatory training as directed by management.Participate and undertake research and audit which will influence practice.To be up to date in all IV training programs including annual updates and competent in all areas of clinical practice including medicines management, moving and handling, assessment of critically ill patient and basic life support.Attend all mandatory study daysMaintain awareness and competency within the role against national and regional initiatives and subsequently implement these initiatives into practice.Act as a link nurse as directed by management and support the team through this rol PROFESSIONAL Act as a resource giving advice and support to the multi-disciplinary team.Liaise closely with the medical team and other members of the MDT in respect of patient care promoting the highest standard of care.To develop and maintain a professional interest in all aspects of nursing and associated research.To highlight areas of improvement/development within the department and undertake relevant projects.Foster and demonstrate creativity, energy and inspiration into ward teams toward efficient patient flows and pathways.Maintain awareness of current developments in relation to evidence based practice.Provide representation for committees and groups directly involved in patient care and service development.Complete clinical incident reports in accordance with trust risk management policy.Support development of current role by meeting with peers giving and receiving reflective feedback.Maintain awareness and comply with all trust policies and procedures.
PERSONAL Demonstrate a pleasant and approachable manner and help create and promote a good working relationship.Show professional and courteous manner whilst practicing excellent communication skills at all levelsTo show respect for members of the team and endorse the Wards philosophy of giving mutual support.Being aware of ones own limitations, maintain confidentiality and adherence to NMC Professional Code of ConductCooperate in own performance review by indicating learning goals and support needs.Actively seek mentorship / supervision to enable reflection and development within the role.
Person Specification Qualifications Essential RGN Level 1 Degree or Diploma in Nursing Studies Post Registration Certificate in Oncology/Haematology or equivalent experience Desirable Palliative Care Training Management Training Advanced Communication Skills Training UKONS acute oncology passport UKONS SACT passport Experience Essential Previous oncology/haematology or emergency care experience Desirable Palliative Care Experience Managerial Experience Patient Flow Experience Triage Experience Performance Management Experience Experience using UKONS triage tool Surgical Experience Interventional Radiology Experience Skills Essential Excellent communication skills Excellent assessment skills Computer Literacy Ability to deliver a high quality of care Good medicines management skills Ability to prioritise and manage heavy workloads and complete tasks effectively Desirable Leadership skills IV skills SACT administration Advanced life support Knowledge Essential Evidence of sound clinical knowledge Evidence of continued development Understanding of need for evidence based practice Committed to own personal development and that of colleagues Desirable SACT knowledge Understanding of UKONs triage tool Surgical oncology knowledge Surgical oncology knowledge Values Essential Ability to demonstrate the organisational values and behaviours.
Personal Attributes Essential Ability to work well in a team and independently using own initiative.
Ability to organise and prioritise own workload.
Remain calm under pressure.
High motivated and committed.
Desirable Good organisation skills.
Flexibe.