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Position OverviewThe EMEA S&P Client Account Sourcing Manager is to undertake and develop the following activities:
Responsible for development of sourcing strategy aligned to client requirements, management, and performance of all strategic sourcing and procurement-related activities for specific client requirements across all Work Place Management (WPM) service lines as required.Responsible for the delivery of all S&P targets related to the client account.Lead/Manage the S&P team related to the client account to ensure the team is performing to the highest standard.Represent JLL S&P in client/account meetings and forums, and ensure adherence to all relevant inputs, materials, and communication.Lead negotiations and delivery of savings targets relative to account deliverables.Responsible for appropriate reporting and tracking of Country/regional savings delivery via relevant (Jaggaer) platform(s).Produce S&P monthly and QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks, and issues.Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting.Manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional/Site Facilities Managers, Operations Team(s), and client contacts are managed appropriately.Ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts.Manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements.Provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly/quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate.Support transformation activities including audits, reports, and actions.Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/regional practices are available.Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current.Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/region.Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised).Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required.Develop, maintain and manage ESG strategy for the account supported by our JLL S&P ESG lead.Support any required "Voice of the stakeholder/client/account surveys", reporting results and actions.QualificationsDesired experience and technical skills Organisational awareness and strategic thinking, leadership, people management, management of projects, finances, and other resources.Communication, managing self and relationships with others, team working and cooperation, negotiating and influencing, personal effectiveness, analytical thinking and judgement, creativity, and innovation.Strong analytical, financial and commercial skills, judgement, creativity, and innovation.5 to 10 years in a similar position.Excellent inter-personal, communication, and negotiation skills.Excellent numerical and commercial acumen.Strong written and verbal English language skills, additional WE language preferred/required.Excellent PC skills, proficient in Microsoft Office tools.Deep understanding of IFM services and supplier environment.Sourcing procedures and protocols – particularly for services contracts.Experience working with suppliers across the EMEA region.Development of EMEA strategic relationships with multi-national suppliers.Location: On-site – London, GBR
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
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