DESCRIPTION
Accelerate Your Sales Career as an Amazon Global Selling Account Manager
Are you looking to join a community of professionals that support the growth of Selling Partners' businesses from a local to an international level? Amazon is seeking an enthusiastic and ambitious Account Manager to be a part of our Global Selling, EU to US, Marketplace Team in the UK.
Amazon has a long history of empowering entrepreneurs and small businesses to reach customers around the world. As an Amazon Global Selling Account Manager, you will play a crucial role in driving the success of European sellers as they expand their reach on Amazon's global marketplaces.
The Opportunity
The Amazon Global Selling team supports the expansion of European sellers to the US marketplace. As an Account Manager, you will closely consult with European brands to onboard them onto Amazon US and provide expertise on listing optimization, advertising & promotions, logistics, and other best practices. You will collaborate cross-functionally with Amazon teams to accompany Sellers' development and drive their growth from a local to an international level.
In this exciting new role, you will be responsible for recruiting, supporting, and managing strategic third-party Sellers from Europe that want to grow their businesses to a global level. You will leverage your analytical and commercial skills to provide in-depth business analysis and effective account management for key sellers.
As the main point of contact for these partners, you will manage the day-to-day relationship, ensuring they are fully competent on Amazon's selling tools and familiar with our wide range of products and services. You will identify opportunities to increase their revenue across Amazon's global marketplaces and help them maintain our high customer experience standards.
Additionally, you will collect sellers' feedback, escalate issues, and drive cross-functional teams to prioritize and deploy timely solutions to support improved processes and Seller experience.
BASIC QUALIFICATIONS
• Bachelor's degree or equivalent, or experience in sales or account management work (like e-commerce, retail technology, SaaS) or equivalent
• Strong analytical skills including Microsoft Excel.
• Ability to successfully influence at all levels within an organization
• A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements
• Superior communication and presentation skills.
• Ability to thrive in an ambiguous and fast-paced environment
PREFERRED QUALIFICATIONS
• Ability to work in a complex, cross-functional team environment
• High attention to detail and the management of multiple, competing priorities simultaneously
• Sound business judgment, proven ability to influence others.
• Confident in using data for analytical purposes - e.g. excel - and project management skills
• Creative, takes initiative and can constructively advocate on behalf of the customer
Amazon is committed to a diverse and inclusive workplace. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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