Account Manager

Do you thrive on delivering exceptional service?
Our client are a leader in business travel management company and are looking for a motivated Account Manager to join their dynamic team.
Key Responsibilities: Take full responsability for a portfolio of clients ensuring their travel needs are met.
Develop and maintain strong, long-term internal and external relationships.
Oversee and manage client accounts, ensuring service level agreements are met.
Provide insights and recommendations to clients to optimise their travel programs.
Identify opportunities for upselling and cross-selling additional services.
Monitor client satisfaction and address any concerns or issues proactively..
Prepare regular reports on account performance, travel spend.
Assist with contract negotiations and renewals, ensuring favourable terms for both the company and the client.
Requirements: Proven experience in client management, account management, or similar roles within corporate travel, hospitality, or related industries.
In-depth knowledge of corporate travel management.
Strong communication and interpersonal skills, with the ability to build rapport and trust.
Problem-solving and ability to handle complex travel issues with professionalism.
Ability to analyse data, prepare reports, and offer actionable insights to clients.
Proficiency in using travel management software and related tools.
Why Join: Be part of a leading company in the corporate travel management sector, offering innovative solutions to global clients.
Opportunities for professional growth and career advancement.
Competitive salary and benefits package.