Account Manager - Insurance My client is a forwarding thinking insurance company who are looking for a new member to join their friendly team.
Key duties Manage inbound calls for Sales Team Support and manage renewal follow-up activity, including outstanding decisions and information requests Manage general queries, supplier questionnaires and requests for information Support the Sales Team in the recording and reporting of sales activity and outcomes Liaise with other functions within the business to ensure effective communication, timely resolution, and the best customer experience and outcomes Support sales projects and actively contribute to the continuous improvement of the sales process and function.
Skills Administration, Sales or Account Management within an insurance or financial services company is preferred but not essential.
Numeracy and literacy skills Organisation skills; ability to manage multiple demands Strong verbal and communication skills (in particular via telephone) Use of concise, clear and appropriate language Listening and responding effectively Reasoning and the ability to identify possible problems or stumbling blocks Ability to manage conflict in a professional manner Able to build rapport and successful relationships (internally and externally) Empathetic; able to identify, understand and respond to different views Work well as part of team Benefits Salary -£25000 per annum Office-based with potential to move to hybrid working upon completion of probationary period (usually 3 months Working hours/benefits: 35 hours a week Death in service 10x salary Company pension scheme (auto enrolled) Voluntary dental after completion of probationary period PMI after 6 months Performance-related bonus scheme (subject to bonus scheme rules re eligibility) 23 days holiday per year For more information on this opportunity please call Charmaine JBRP1_UKTJ