Account Manager

Account Manager £30,000- £35,000 Redditch Mon to Fri 8am - 6pm Our client are a Midlands based specialist haulier providing road transport services to the entertainment industry throughout the UK and Europe.
The successful applicant will be provided with full training in order for them to fully understand the set-up of the business, procedures, ethos and client expectations.
What we are looking for in you; Experience within the road haulage industry and good geographical knowledge of the UK/Europe A willingness to learn and adapt and become part of a team in a fast paced environment Good written and verbal communication skills Be people focused, able to build and maintain new/existing relationships A determination to provide the best possible service, going above and beyond to exceed expectations.
Experience and ability in using Microsoft office programs such as Excel, Outlook and word.
Commitment to the cause and willingness to deal with certain matters outside of normal working hours to ensure client satisfaction come what may.
Duties and responsibilities; Management of key accounts within company's existing portfolio Build client relationships and become a credible point of contact for the client Respond to client enquiries in a timely fashion, providing a clear and concise quotation for the required transport Advising client of any customs documentation requirements and assisting them in obtaining certain documents (customs training will be provided).
Route planning and scheduling.
Securing business which offers the client value for money but profitability for the company.
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