About Us Continental Clothing is a dynamic and innovative B2B apparel company, with a specific focus on sustainability and delivering ethically sourced products.
We are seeking a talented and experienced Account Manager to join our team.
Job Role: As an Account Manager, you will be responsible for building and maintaining strong relationships with our European customers.
You will be the primary point of contact for your assigned accounts, providing excellent customer service and ensuring their satisfaction.
Key Responsibilities: Relationship Management: Build and maintain strong relationships with key European customers.
Proactively identify and address customer needs and concerns.
Provide timely and effective solutions to customer inquiries.
Sales and Account Growth: Identify opportunities to increase sales and market share within your assigned accounts.
Develop and execute strategic account plans to drive growth.
Negotiate contracts and pricing agreements with customers.
Customer Support: Provide exceptional customer service, including order processing, shipping, and invoicing.
Resolve customer issues and complaints in a timely and professional manner.
Market Analysis: Stay up-to-date on industry trends and competitor activities.
Analyse market data to identify opportunities for growth.
Language Skills: Fluency in Spanish, French, or Italian is preferred.
Required Skills and Experience: Proven experience in account management, preferably in the fashion industry.
Strong communication and interpersonal skills.
Excellent organizational and time management skills.
Proficiency in Microsoft Office Suite and CRM software.
Fluency in Spanish, French, or Italian is preferred.
What We Offer: Salary: £30,000 - £35,000 Opportunities for professional development and growth A collaborative and dynamic work environment The chance to work with international clients and cultures