Job Title: Business Account Executive Salary: £25,000 - £30,000 DOE + Benefits Location: Cardiff Job Summary: The Business Account Executive is responsible for cultivating and maintaining long-term business relationships that drive new apprenticeship starts with both new and existing clients.
The role actively promotes a full suite of services across all contracts, working towards monthly apprenticeship start targets and company growth objectives.
Key Responsibilities Specific Duties - Business Development: Generate apprenticeship starts through proactive sales activities, including client visits, presentations, networking, email outreach, phone sales, and cold calling.
- Client Account Planning: Collaborate with the Business Account Manager to develop account plans with specific targets for client satisfaction, retention, and future sales growth.
- Market Research: Keep abreast of market trends to identify and pursue new business opportunities.
- Account Management: Lead the full client journey, from lead generation through to onboarding, ensuring client needs are met to foster long-term partnerships.
- Target Achievement: Meet or exceed monthly sales and performance targets in alignment with company goals and key performance indicators.
- Client Support: Respond to client inquiries, offer aftercare, and maintain regular service calls in a professional, timely manner.
- Recruitment Strategy Consultation: Work closely with clients on recruitment and training strategies, including event planning and induction sessions.
- Onboarding Collaboration: Partner with the onboarding team to ensure all documentation for apprentice sign-ups is complete and compliant for a seamless start.
- Commercial Awareness: Maintain an awareness of local business trends to drive business generation.
- Reporting: Regularly report on sales activities, data, and forecasts to support business needs.
General Responsibilities - Ensure the security of company assets and adhere to all policies and procedures.
- Comply with safeguarding, equal opportunities, and health and safety policies.
- Maintain a proactive approach in challenging discrimination and stereotyping.
- Participate in training and development programs as required.
Person Specification Essential - Experience: Proven success in a target-driven environment with experience in sales, tele-sales, client relationship management, or customer service.
- Skills: Excellent interpersonal, communication, influencing, negotiating, planning, and organisational skills; IT literacy.
- Requirements: Full driving license with access to own vehicle.
Desirable - Fluent in Welsh - Knowledge: Familiarity with local labor and business markets, safeguarding, and Prevent policies.
Characteristics - Self-motivated, adaptable, team-oriented, able to work under pressure, and enthusiastic.