Account Manager - Amazon Global LogisticsDESCRIPTION
We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.
This role indexes on a sales and business development background to successfully grow, develop and retain Fulfilled by Amazon (FBA) Sellers with a high degree of customer obsession. Account Managers will be talking with Sellers on a daily basis and developing pipeline management plans based on bold onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.
Key job responsibilities Recruit and manage a diverse portfolio of FBA Sellers for Amazon Global Logistics suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)Identify and drive opportunities for business development and account growthProgram management responsibilities geared to improve and build upon the Seller experienceBuild relationships with multiple internal and external stakeholders through remote and face-to-face meetingsOwnership of Account Management activities including forecasting, operational troubleshooting, seller education, etc., which may include tracking and analyzing metrics to measure Seller Experience and business performance About the team
Formed in 2020, the EMEA Account Management Team within Amazon Global Logistics works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.
BASIC QUALIFICATIONSBachelor's degree or equivalent, or experience positioning and selling innovative solutions to new and existing customers and market segments PREFERRED QUALIFICATIONSExperience exceeding sales targets using a consultative, solutions-focused approach or equivalentExperience influencing at all levels within an organization, particularly at the executive levelExperience in Program ManagementPresentation, oral and written communication skillsCommunication, interpersonal, and organizational skills, with the ability to connect in both online and face-to-face environments
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