We're recruiting an ITSM Account Manager to join our innovative and successful team, based in Worthing (West Sussex).
The ITSM Account Manager will take full ownership of driving revenue growth by securing new ITSM sales from both existing and prospective customers.
Achieving assigned sales targets and KPI's.+ Differentiating SolarWinds in the ITSM market by leveraging on personal expertise and applying proven sales technique/process under the guidance of sales leadership.
+ Delivering exceptional customer service throughout the sales cycle and ensuring a seamless transition to solution delivery, enabling customers to realise quick ROI and the full value of their investment.
+ Actively engage in all stages of the sales process, from initial contact to successful closure.
+ Proactively identify target accounts by leveraging market insights and industry intelligence.
+ Collaborate with sales teams to access target accounts and identify opportunities aligned with Prosperon and SolarWinds solutions.
+ Hybrid working: 1 day in our Worthing office (Tuesday), 4 days working from home
Salary: £40,000 basic salary (FTE) + £80k OTE commission, plus a range of employee benefits including generous leave allowance, private medical insurance and flexible rewards
We deliver licensing, professional services consultancy, support and training on the SolarWinds suite of IT monitoring and management solutions.
Our services ensure that customers benefit from our knowledge and experience with the result being a proactive approach to their management platforms.
You will join a friendly team who are passionate about delivering a high quality service to meet our customer needs, and you'll join us on our ambitious growth journey for a bright future ahead.
Demonstrated success in enterprise-level software application sales, with a proven track record of achieving and exceeding targets in a vendor or reseller environment.+ Minimum 5 years of experience in IT Software and/or Professional Services sales.
ITSM Sales experience is an advantage.
+ Solution selling experience including delivering revenues from licence and services sales.
Proficient in articulating complex software concepts and product capabilities in a manner that aligns with customer business objectives.
+ Skilled negotiator with a strong commercial acumen and ability to handle contractual complexities.+ Exceptional customer engagement abilities, establishing credibility and trust throughout the sales cycle.
+ Highly organised, self-motivated, and success-driven, both personally and for the organisation, thriving under deadlines with minimal supervision.
+ Excellent communicator with advanced skills in active listening, rapport building, presenting, and producing written communications.+ Proven ability to develop compelling business cases and high-quality proposals that effectively persuade customers to invest.
+ Positive, results-oriented mindset with a strong focus on delivering successful outcomes in every sales engagement.
If you are a motivated and organised Sales Professional within IT Service Management, and you are located to work at our office in Worthing, West Sussex once a week, we would love to hear from you.
Closing date for applications Friday 10th January 2025
We recruit directly - no agencies please.