Time left to apply: End Date: November 29, 2024 (21 days left to apply)
Job requisition id: JR0077580
Hybrid Agency: Havas Helia
Job Description Summary: Here at Havas CX Helia, we're on a mission to become the best customer engagement agency in the UK. And you're a big part of making this happen.
Job Description: Better together What's the secret to our success? The power of collaboration. Whether that's across our two teams in London and Cirencester – or our far-reaching global network.
Your future Helping brands strengthen their consumer relationships is what we're all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful.
But it's not just brands we empower. Working for Havas CX Helia means you're working for a company that loves to empower its people, too.
Role: Account Director
Reporting Into: Business Director
Reports: Senior Account Manager
Responsibilities: As a customer engagement agency, understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help share strategy.A naturally strong leader, you inspire your colleagues and clients when talking about creative and data. You take the complex and make it simple for clients by building a compelling narrative.You have exceptionally high standards for yourself and your team with relentless attention to detail ensuring you consistently deliver efficiently, profitably and right first time.Responsible for ensuring you and your team deliver all projects on time, to budget whilst maintaining client satisfaction through 'brilliant basics'.The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients' business, strategy and market sector.Acts as an escalation point on all workload priorities as and when needed – both internally and with your clients.Responsible for owning and developing key (senior) client relationships.The Account Director contributes to and is responsible for delivering towards the Client Development Plan.Equally comfortable working on strategic initiatives as well as day to day delivery of BAU.Highly numerate: as the P&L owner for your accounts forecasting and budget control ultimately ladders up to you.Lead by example, showcasing relentless curiosity, positive attitude and enthusiasm for the task at hand.Will set performance expectations and manage the career development of a SAM.Attributes/Competencies: Operate as a Strategic leader.Demonstrates a solid understanding of the Agency's strategy, vision and commercial position and can confidently articulate this.An in-depth understanding and knowledge of the clients' business and market sector, responsible for identifying opportunities for growth.Accomplished at working in partnership with planning, creatives, developers and operational data marketers.Be an engaging and persuasive presenter, able to take ideas and make them come alive in presentations.Can confidently analyse campaign and programme results and present recommendations for improvements.A passion for marketing and engaging customers.Leadership and a sense of ownership.A track record of building and maintaining strong client relationships.A broad experience of working across multiple sectors and multiple clients.A successful people manager with a proven track record of growing and developing their team.Contract Type: Permanent
Here at Havas helia across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination.
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