***Must be living in the UK*** Role Purpose The Account Director is responsible for increasing revenue in a specified region from CX Automation Software and Services bookings generated through direct and channel market penetration in assigned customer accounts.
Some of your responsibilities will be: Build and develop pipeline in assigned customer accounts.
Progress the sales process from initial contact through to close of deal.
Achieve sales bookings as per plan.
Achieve revenue and contribution targets against plan for assigned customer accounts.
Initiate, plan and execute necessary sales meetings in assigned customer accounts.
Identify opportunities to increase revenue in customer accounts throughout assigned region/sector.
Build a white space grid for accounts to identify potential for further sales.
Manage opportunities in a timely manner to meet quarterly and annual sales targets.
Track and build pipeline (using SFDC) across the allocated portfolio/accounts.
Drive the transformation of Verint into a major seller of Contact Centre as a Service solutions.
Monitor and manage the financial aspects of client accounts, including budgets, invoicing, and profitability.
Forecast and track key account metrics to assess overall account health and identify areas for improvement.
Work to establish Verint as the trusted advisor at all levels within customer accounts.
Drive and execute sales plans.
And much more Essentials: I.T.
background, with experience of working in software related business or contact centre environment Solid understanding of SaaS solutions and contact centre software and applications Knowledge of competitor organisations and products Knowledge of relevant industry sectors Previous track record of closing successful enterprise sales deals within the software industry Track record of making and managing successful Enterprise Solution sales Ability to navigate through customer and partner organisations Ability to map Verint strategy to customer strategy Ability to relate business issues to technical solutions and technical issues to business solutions Ability to map technical and commercial value