4 X Help Desk Operator

FOUR Helpdesk Operatorsrequiredto work with our client based inAltnagelvinHospital.
As a helpdesk operator you willbe requiredto provide technical support and information to staff within the Western Trust as they roll out a new digital service (Encompass).
Full training and induction will be provided.Thepayrate will be £11.67 These will be full-time temporary positions lasting a minimum of 3 months.
Candidates must be fully flexible as this will be a 24/7 service.
These roles are set to begin late December/Early January.
MAIN DUTIES & RESPONSIBILITIES Taking phone calls requests and dealing with general enquiries Logging and providing updates on Faults Reporting faults to Third party companies/ monitoring progress Password Resets Windows/Systems Creating E mail accounts and profiles What we need from you 5 GCSEs including Maths and English 6 months experience in a Call centre environment ICT knowledge desirable Flexibility around shift patterns What we will offer you Opportunity to work in the public sector Excellent working conditions Inclusion into our company pension scheme Paid Annual Leave Skills: Data Entry Mail room Answering Calls