2Nd Line Support Desk Technician

Job Description We are working with a growing IT company in the Worthing area who are looking to recruit a friendly and experienced Senior 2nd Line Support Technician for their busy help desk.As a Support Desk Technician you will be responsible for: Server Configuration and monitoringChecking daily log filesBack up logs and monitoring alerts You will also be required to be hands on with all server and desktop products, as well as a variety of networking and other components I.E Routers, Printers and bespoke applications.Once established within the company you will get the opportunity to go out and complete client site checks with Installations and Upgrades.For this position you will have previous experience working with the following: Microsoft Office 2010 through to 2019Office 365 AdministrationKnowledge of Microsoft Server 2008 through to 2019Knowledge of Exchange 2010 / 2013 / 2016 / 2019An understanding of networking protocols and devices (particularly Draytek / Netgear) Previous experience working with Telephone Systems would be an advantage but not required.As a Support Desk Technician you will be friendly and have great customer service skills with at least 1 years' experience in a similar role.This is a fantastic opportunity for someone who is looking to progress within a busy company building a strong and successful career.
This Support Desk Technician salary ranges from £25,000 – £30,000 depending on experience28 days Holiday (Including Bank Holidays)Company Pension SchemeBonus SchemePrivate Healthcare