Job DescriptionOur client is an established and successful IT MSP / hosted Telephony Provider.
They are looking to recruit an experienced, Technical Network Consultant to join their business.Key Responsibilities Install, support and maintain hosted & Avaya IP Office, hosted telephony, LAN/WAN equipment.Design, install, test and maintenance of CAT5e, CAT6, and Cw1308 cable schemesProvide support on connectivity including PSTN, ISDN, SIP, ADSL, FTTC and Leased LinesInstallation/configuration and fault finding of SIP servicesConfiguration and maintenance for routersProviding Telephone/Remote and On-Site support & installation for customer devices and related software, network servers, and storageProviding Support for Windows 7/8/10, Server 2008//2012/2016, SBS 2008 and SBS 2011, Mac OS, Android and IOSDiagnosing and resolving issues with Remote Desktop Servers, Folder Redirection and Remote ApplicationsResponsible for managing own workload and to ensure tickets can be progressed correctly, referring to our Service Desk Manager if requiredCreating, amending and administering Active Directory/MS Exchange and Office 365 accounts for customersSkills and experience required: The ideal candidate will have knowledge of telephony and the technology marketKnowledge of Microsoft Office 365 Installations and Migrations.Good understanding of networks, WAN, LAN, switching, routing security and SIP trunksExperience of engineering activity with telephone systems, IT networking and IP Addresses.IT skills including experience with Microsoft Excel, Word and Outlook.High level of customer service with exceptional telephone manner Ability to work in a fast-paced environmentExcellent planning and organisational skills with the ability to prioritise, manage time effectively and work to tight deadlinesA flexible and positive approach toward problem solving.
The role is office based with field-based customers.
You must be prepared to travel for business, a company vehicle is provided for on-site visits.Hours:Monday to Friday 40 Hours per weekSalary: £24,000 to £28,000 (depending on experience)25 Days holiday, plus Bank HolidaysPension SchemePrivate Medical