2Nd Level It Specialist - 6+ Months - Brentwood - Start Asap

For our end client in the United Kingdom, we are seeking an IT Specialist in Second-Level Support.
Your primary responsibility will be to support the client in maintaining and optimising their IT infrastructure as well as resolving technical issues.
Responsibilities: - Provide second-level support for end users and IT systems.
- Install, configure, and maintain PCs, as well as guide users on their use.
- Monitor and manage hardware, network infrastructure, and IP networks.
- Identify and resolve technical issues (troubleshooting) and Monitor and optimise IT systems.
- Support the implementation and maintenance of Lenovo systems.
- Collaborate with departments to ensure seamless IT operations.
Requirements: - Completed training in IT or a comparable qualification.
- Experience in second-level support and maintaining hardware and network infrastructures.
- Proficiency with Lenovo systems and network providers.
- Familiarity with monitoring and troubleshooting tools.
Project Details: - Start: January 2025