RUBISLAW PLACE MEDICAL GROUP RECEPTIONIST/ADMINISTRATION ASSISTANT IMMEDIATE START AVAILABLE 37 hours per week 0800-1630 Monday/Tuesday/Thursday/Friday 0800 – 1600 Wednesday An opportunity has arisen at Rubislaw Place Medical Group in Aberdeen to join the reception/admin team in an established city centre practice with 8,300 patients.
The successful applicant will have an excellent telephone manner, keyboard skills and the ability to work in a busy office environment where no two days are the same.
Job Purpose: To assist the doctors in providing the best possible care for their patients.
This is to be done by being a helpful, efficient and conscientious member of the team.
Duties should be carried out in a responsible manner, ensuring confidentiality at all times.
Key Responsibilities: · Provide the first point of contact between patient and surgery · Book new and return appointments by telephone or face to face as appropriate · Record patient's arrival for appointment · Record requests for prescriptions · Produce prescriptions in accordance with practice protocol · Undertake electronic filing of correspondence in patient's record · Deal with queries from patients, health professionals and pharmacists with support from GPs as required · Record requests for urgent appointments with the triage/duty Doctor in accordance with practice protocol · Record requests for home visits with the triage/duty Doctor and prepare summaries for these · Issue appropriate paperwork to patients wishing to register with the practice in accordance with practice protocol · Photocopy documents and send faxes as required · Log outgoing mail in accordance with practice protocol · Provide admin support in relation to practice recall systems.
In addition to the duties listed, any other relevant task may be requested by the GPs or Practice Manager.
A willingness to participate in further training will be required.
Annual Leave 22 days plus 8 days public holidays pro rata Informal enquiries by phone or email are welcome or please send a CV and covering letter to: Christine Lamb Practice Manager Rubislaw Place Medical Group 7 Rubislaw Place Aberdeen, AB10 1QB ****** 01224 641968