2X Help Desk Operators - Omagh

Two Helpdesk Operators required to work with our client based Omagh Hospital.
As a helpdesk operator you will be required to provide technical support and information to staff within the Western Trust as they roll out a new digital service (Encompass).
Full training and induction will be provided.
These will be full-time temporary positions lasting a minimum of 3 months.
Rate of pay £11.67 per hour.
Candidates must be fully flexible as this will be a 24/7 service.
These roles are set to begin late December/Early January.
MAIN DUTIES & RESPONSIBILITIES Taking phone calls requests and dealing with general enquiries Logging and providing updates on Faults Reporting faults to Third party companies/ monitoring progress Password Resets Windows/Systems Creating E mail accounts and profiles What We Need From You 5 GCSEs including Maths and English 6 months experience in a Call centre environment ICT knowledge desirable Flexibility around shift patterns What We Will Offer You Opportunity to work in the public sector Excellent working conditions Inclusion into our company pension scheme Paid Annual Leave The Next Steps If you are interested in this position apply via the Link Danielle Willis or Kayleigh Willis to find out about this and other suitable opportunities.
First Choice is an equal opportunities employer Skills: Data Entry Answering Calls Facility Assistance