1St Line Support

Details of the offer

Key Deliverables: Act as a first point of contact for all internal customers regarding IT issues and queries.
Logging all requests and incidents within the ITSM helpdesk system ensuring Ensuring SLAs are met by responding to and resolving tickets in a timely manner.
Take ownership of tickets ensuring the customer and ticket is updated with the ticket resolved where possible or assigned to next resolvi... WHJS1_UKTJ

Nominal Salary: To be agreed
Source: Whatjobs_Ppc

Requirements

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