Utopian Professional Recruitment are delighted to be working with a great client who are looking to expand their Glasgow office and recruit an Order Administrator.The purpose of this role will be providing an effective, timely and accurate processing of orders for a diverse range of product lines.
In this role you will interface with global business units to ensure timely fulfillment of customer orders.
Contract - 2 year fixed term contractHours - 37.5hrs per week (across 2 shift patterns including 7-4pm or 8-5pm, Monday to Friday)Salary - Up to £30k per annumThis will be an office based role which offers onsite car parking, with a view to being hybrid once fully trained and settled in the role.Your key responsibilities will include:Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales order management functionsProcess orders for the EMEA regionReconcile and audit orders to customer contracts / purchase ordersEnsure orders and change orders are booked in accordance with the business global bookings, SOX and revenue policiesReview sales order packets for completeness and accuracyEnter and Book orders in the global Oracle ERP System including service & rental contractsEnsure on time bookingsWork closely with Finance, Planning, Manufacturing Operations and Shipping to ensure terms and conditions are properly metInterface with customers, Sales, Service, Business Units and Finance to address and resolve issues related to bookings and customer satisfactionProvide timely order status and tracking information to internal and external customersManage and resolve backlog issues including order hold release, product configuration issues, item number discrepancies and purchase order requirementsProvide month end and quarter end support as needed to achieve corporate goalsParticipate in projects and goals to support Department and Corporate goalsProcess post sale service orders and RMAs for replacements and depot repair orders via the CRM systemProcess and coordinate internal product purchases and transaction management for fulfillment of in-direct sales/ServicesCommunicate and coordinate shipments and deliveries with our international and domestic freight forwardersTo be considered for this fantastic opportunity, we require the following:Order Administration would be required and essentialExperience in Order Management Environment with increasing levels of responsibility in order managementBackground working within a international company is desired but not essentialOracle R12 Order Management, Customer Master, CRM, Service Contracts, IB or other ERP systemExperience in understanding inventory concepts and transactions.Good written and oral communication skills - Must effectively communicate with all levels of internal and external personnelCustomer focused.Exceptional Team PlayerDetail Oriented and organisedExudes a professional presence and position.Experience with MS Office (Word, Excel)BenefitsFull Time opportunity working 37.5hrs per weekRotational working pattern (MF 7-4pm or MF 8-5pm)One week training maybe delivered off site, therefore flexibility will be requiredUp to £30k per annum30 days holidaysCompany Pension SchemePrivate Medical InsuranceLife AssuranceEmployee Assistance ProgrammeLong Service & Staff AwardsFree onsite car parking… and so much more!Next StepsFor further information, please apply by emailing your CV to Utopian Recruitment ASAP.
Our client is looking to interview and recruit these positions as soon as possible.To keep up to date with current opportunities be sure to follow the Utopian Professional Recruitment page on LinkedIn, Instagram & FacebookWhilst Utopian Professional Recruitment strives to get in touch with all our applicants, it isn't always possible.
If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.Equal OpportunitiesUtopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.