Warranty Administrator

Job DescriptionOur client is a main car dealership looking to recruit an experienced Warranty Administrator to join their busy dealership.Warranty Administrator Role: To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reportsEnsure all administrative functions within the warranty department are carried out in accordance with company policiesAdminister warranty policy in the best interests of the dealership, manufacturer and customerTo keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claimsInform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedureEnsure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicleMaintain relationships with other staff members, specialist repairers and manufacturers' representativesMaintain knowledge on all warranty procedures and documentationSupport other staff members on all warranty related matters About You:At least 2 years experience working for a main dealership as a Warranty AdvisorIdeally competent in using KerridgeOrganised and efficient to deal with the volume of paper workFriendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service receptionDisciplined with a passion for attention to detailBe a professional, enthusiastic and experienced individual Warranty Administrator Package: Basic £25KOTE up to £27KContact Charlotte at Jago Consultants