Waiter/Receptionist (Nhh77)

- Part-time - Mon to Fri - Hours start from 6:30am to 10:30am Tasks To ensure that customers have an enjoyable dining experience.
A Waiter should have excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest seasonal specials.
They also are to the point of contact for bills and return of any funds.
Also making sure each guest has a comfortable and enjoyable stay and that their needs are met in the best possible way – going above and beyond what is expected of us.
Greeting customers: Greet customers and offer menus Taking orders: Take food and drink orders from customers Answering questions: Answer questions about the menu and ingredients Serving food and drinks: Carry food and drinks from the kitchen to tables Handling payments: Prepare bills and process payments Cleaning tables: Keep tables clean and tidy Handling complaints: Deal with customer complaints and make sure customers are happy Shift duties: Deliver racks of cups to the service station, roll silverware, pre-buss tables, and remove debris Communicating with staff: Cooperate and communicate with all serving and kitchen staff Following guidelines: Adhere to all relevant health department rules and regulations, as well as customer service guidelines To Ensure the security of the building and guests To serve guests by any means of communication they require To ensure smooth check-in and check-out tasks Key handling Requirements Competencies Listening skills Communication Proactivity Attention to detail Enthusiasm Organization and planning Sense of humour Friendly manner Recruitment Checks Authorisation to stay/work in the UK ID Card Proof of Address