Elevate Your Career with Vitalograph: Join Us as a UK Respiratory Diagnostics Solutions Service Manager At Vitalograph, we've been at the forefront of medical respiratory diagnostics for over 60 years, pioneering life-changing innovations that impact millions globally.
As a family-owned company, we are not just passionate about business-we are passionate about our people.
We're building a workplace where your contributions truly matter, and where your career will thrive within a supportive, innovative, and inclusive culture.
What We Offer: Recharge and Explore: Enjoy 23 days of annual leave to relax, rejuvenate, and follow your personal passions.
Secure Your Future: Benefit from our top-tier company pension scheme and a death-in-service benefit of 4x your salary.
Prioritize Your Health: Access private medical insurance with company contributions for you and your family.
Accelerate Your Career: Unlock extensive professional development and training opportunities to fast-track your growth.
Balance Flexibility & Collaboration: Work in a hybrid environment blending in-office innovation with remote flexibility.
Thrive in a Collaborative Culture: Be part of a team where ideas flow freely, contributions are valued, and your work truly makes a difference.
About Us We're proud to be innovators in respiratory diagnostics, with six decades of groundbreaking work that improves patient care worldwide.
As a family-owned business, we cultivate a warm and inclusive environment where every team member feels valued.
Vitalograph isn't just a place to work-it's a place where you can grow and make a real impact.
Your Role As our UK Respiratory Diagnostics Solutions Service Manager, you will be key in driving service excellence and ensuring customer satisfaction through innovation and leadership.
You'll oversee service operations, ensuring quality standards, optimizing team performance, and enhancing our customer experience.
Key Responsibilities Include: Developing and executing service strategies to exceed revenue targets Leading and mentoring the service team, with a focus on continuous improvement Enhancing reporting metrics to gain actionable insights into operational performance Fostering a customer-centric culture where resolving issues is the priority Managing relationships with customers and ensuring all records are up to date Collaborating with Sales & Marketing to identify new revenue opportunities Ensuring all procedures and documentation are current and relevant Managing stock, equipment calibration, and third-party service training Providing insightful reports and statistics for management review What You Bring to the Team: Strong organisational, leadership, and mentoring skills Proficiency in IT, especially with MS Office tools Exceptional attention to detail and problem-solving abilities Solid understanding of budgeting and service stock management Familiarity with healthcare products, solutions, and relevant industry standards Understanding of all relevant ISO standards, Medical Devices Directive, Medical Device Regulations and GCP as required Why Vitalograph?
Joining Vitalograph means becoming part of a passionate, close-knit team that values your expertise and supports your career journey.
We're looking for individuals who are as committed to excellence as we are.
If you're ready to take on a pivotal role where your leadership can make a real difference, we'd love to hear from you!
Ready to take your next career step?
Apply now and be part of something extraordinary.