As a Translation and Localisation Manager at the Instapro Group, you will lead and coordinate the translation and localisation of our digital experience.Reporting to the Content Design Manager, you will work collaboratively across Product, Design, Engineering and other teams to ensure our product, communications and customer service experience is efficiently translated and localised for all the markets we serve - from Europe to North America.You will also be responsible for leading the translation of our product to support the expansion of our business into new markets.
As well as identifying improvements to our overall processes, teams and systems to help us scale effectively.Your role includes the following:Coordinate and manage all translation requests from our cross-functional teams to deliver high-quality, localised content for deliveryCollaborate with key stakeholders across Marketing, Customer Service and CRM to ensure translation is effective across all customer touchpointsSupport new market expansion by leading the translation and localisation of all content types in line with programme deliveryManage and develop our growing community of translators (incl.
freelance contributors), ensuring delivery is timely, high quality and within budgetAs part of the Content Design team, develop and maintain controlled vocabularies and terminology sets to ensure effective localisation of our product content across marketsIdentify improvements to our translation and localisation processes and systems, continuously optimising for efficiency, scalability and quality across all content typesAct as a key point of contact for all translation queries from across the Instapro Group5+ years of experience managing or coordinating translation/localisation, ideally within a product environmentStrong understanding of translation processes, tools and systems, including Translation Management Software (TMS)Excellent organisational and project management skills, able to balance multiple timelines and requirements at a timeSkilled communicator, experienced in collaborating with cross-functional teams (ideally, Product, Technology and UX)Experience in managing and developing a community or network of freelance translation contributorsFluency in English is essential.
Proficiency in another European language would be beneficialStrong attention to detail and quality assurance skillsA proven self-starter, confident working independently where necessary, as well as within a collaborative, team environmentWhy you'll enjoy working at the Instapro GroupYou can make an Impact.
Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first.
We're leaders in our markets, yet small enough for everyone to make a real difference.We care.
We don't believe in one size fits all.
Whether it's flexibility in your working hours, your location, or opportunities to advance and grow, you'll find a supportive and open culture designed to help our team members thrive.These are the benefits you'll enjoy:Highly competitive salary packageHybrid work environmentHybrid allowance/benefitEligibility to receive an equity awardTemporary work from abroad policyMental health supportRegular team and social eventsFurther benefits depending on locationThese are the values that guide everything we do:We put integrity first.
We are authentic, transparent and respectful.We are all stewards.
We are stewards of the company on behalf of all stakeholders.We follow the evidence.
We are objective, evidence-based and pragmatic in our decision-making.We never stop learning.
We are open-minded and curious.We win together.
We collaborate and earn trust with our colleagues.We are inclusive.
We are committed to building a diverse and inclusive company.Read our values in full hereInterested in applying?
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