Training and Events Co-ordinator
Location:- Chippenham
Full-time
We know that a business only thrives if our people are thriving. That's why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?
As Training and Events Coordinator, you will maintain the integrity of training and safety critical competency assessment records and filing systems; type and/or enter data into computer systems, including word processing, spreadsheet, presentation, database, or specialised software packages. You will handle customer and business queries by telephone and email, including general and sales queries, payments and invoicing activity; manage the Academy day to day running and coordinate the delivery of training courses and events to meet external businesses, individual, departmental and company requirements.
You'll make a difference by
Working closely with Senior Management to develop, manage, and deliver the training plans and calendar for Siemens Mobility and NTAR
Using the relevant business systems, coordinate and manage all training events to ensure trainers, resources and equipment is in place; manage training requisitions and ensure joining instructions, completion certificates, course content availability for download
Handling general and booking enquiries, pre-events queries and assist with social media queries
Handling payment queries (PO and Card) and take telephone payments if required, updating the relevant systems with payment information
Ensuring all required resources are available and in place for events
Notifying maintenance resource to ensure classroom layout is correct
Welcoming delegates, manage check out and assist with general on the day queries from delegates
Ensuring delegate entry to site and parking
Ensuring consumables, instructions, equipment in training rooms (i.e. check AV equipment)
Assisting in maintaining arrangements for learner well-being, safety, and safeguarding
Capturing and report on learner and stakeholder satisfaction data
Carring out research, sourcing external suppliers and provide suitable and cost-effective solutions
Your success will be grounded by
Essential:
Having excellent planning and administration skills
Having customer service experience
Being highly organised with attention to detail
Being experienced in using Microsoft Office Suite (Outlook, Word, Excel, Sharepoint, Yammer)
Preferred:
L&D NVQ Level 3
Administration and database management experience desirable
Good presentation skills
Knowledge of the Apprenticeship cycle and supporting processes
Relevant training qualification (CIPD or similar)
OFSTED & ESFA rules and guidance
Relevant event management training
You'll benefit from
Competitive salary
26 days holiday with an option to buy/sell up to 5 days per year
Attractive pension scheme
Subsidised BUPA Healthcare
#TransformTheEveryday with us
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!
At Siemens, we promote a growth mindset, the self-belief that we can learn and grow, take on new challenges and adapt to change. If you don't match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply