Tobacco Dependence Administrator

Job summary An exciting new role has been created as part of the Smokefree Generation ambitions.
The Board at West Suffolk NHS Foundation Trust signed the NHS Smokefree Pledge in September 2024 and as part of this commitment, working with Suffolk County Council Public Health and Communities team, we need a tobacco dependence administrator to join the existing tobacco dependence team.
We want to expand the service to support people to stop smoking whilst visiting our emergency department and site, with continued support in the community after their visit.
In addition a service will be developed to support staff to stop smoking at work and remain smokefree.
This programme of work aims to prevent health complications and address the health inequalities caused because of smoking by offering treatment and support to people who smoke as well as reducing the harms of second hand smoke on our hospital site.
You will join the tobacco dependence team within the Trusts public health team, reporting to the tobacco dependence lead.
Main duties of the job You will have the opportunity to work confidently across the trust.
You will provide direct support to the tobacco dependence team and people under their care.
You will work closely with hospital teams to further build their knowledge, skills, and confidence in supporting people to stop smoking long-term by identifying people who smoke and treating tobacco dependence.There will be a requirement to build strong relationships with partner agencies.
Effective communication skills will be required, working with a range of stakeholders including patients and public representatives.
In supporting delivery of the 'Smokefree Generation', you will need to complete the required training with the National Centre for Smoking Cessation Training (NCSCT), Personalised Care Institute, and other trust training offers as appropriate.
About us #BeKnown at West Suffolk NHS Foundation Trust.
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By our patients.
By our communityWe are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk.
We care for, treat and support people in hospital, at home and in various community settings.The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward).
It has 500+ beds and is a partner teaching hospital of the University of Cambridge.Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work.
Whatever your role or ambition, we want to help you be the best you can be.We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
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Job description Job responsibilities supporting direct delivery of follow-up stop smoking treatment, support and advice in line with the National Centre for Smoking Cessation Training (NCSCT) guidance providing and being the first point of contact for enquiries, referrals or requests and patient follow-up by phone, text message, post or email building strong and proactive relationships with clinical and ward teams, and wider trust colleagues alongside the tobacco dependence lead supporting tobacco dependence health promotion activities across the trust organising relevant training and education (for example, Very Brief Advice (VBA) and Making Every Contact Count (MECC)) alongside the tobacco dependence lead, local authority commissioned services or other colleagues supporting administration of quality improvement projects related to tobacco dependence, treatment and support ensuring effective administration and recording of patient records, assessments, audits and other assurance and compliance documentation, including for digital solutions offering support and follow-up providing administrative support to the trusts tobacco dependence team.
Including, coordination of meetings, teleconferences, training and interviews, and provision of administrative support for those meetings as required (including but not limited to room bookings, catering requests, paper circulation and minute taking).
Person Specification Education and Qualifications Essential GCSE 4-9 (A-C) in maths and English Desirable Health related level 3 achievement or willingness to undertake health related qualification(s) NCSCT Core Knowledge and Practice Skills Experience and Knowledge Essential Experience applying a wide range of IT skills and demonstrable recent experience of word processing, databases, spreadsheets, PowerPoint, videoconferencing, video calling and email Experience of providing administrative support in a busy environment Experience of working well with colleagues and patients/clients/users Desirable Previous experience working in a health, social care or public health setting Experience working with people in a clinical environment Knowledge of quality improvement methods Experience supporting transformation programmes and projects Knowledge and understanding of tobacco dependence, treatment and behavioural support, including the smokefree generation ambitions Skills and Abilities Essential Advanced Microsoft Office skills Good communication skills to individuals and groups Ability to assist in data collection Good organisation skills Ability to develop strong relationships and good partnership working Good interpersonal skills and able to deal with sensitive issues Willingness to assist in the development of services Understand the importance of patient confidentiality Supportive and encouraging approach to offering advice and support Ability to travel Desirable Presentation skills Ability to use electronic patient records Personal Qualities Essential Flexible and adaptable approach to work and priorities Works effectively as part of a team and independently Willingness to learn new skills Commitment to maintaining continuing professional development Commitment to the principles of preventing ill health, delivering outstanding care and improving quality