The RoleWe have an exciting opportunity for a Telephonist to join our team at University Hospital Wishaw.
The successful candidate will participate fully in the routine work of the Telephone department.The candidate will be responsible for answering and transferring all incoming and outgoing calls over the main telephone system.NHS LanarkshireHave you always wanted to work with NHS Lanarkshire?
Then this might be the opportunity for you to join Team Lanarkshire!Here at NHS Lanarkshire, we put the patient at the heart of everything we do.
Each colleague within the organisation plays a key role in how we deliver our healthcare services.We proudly serve a population of 655,000 across rural and urban communities in in both North and South Lanarkshire.
NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.What we'll need you to bringTraining and or qualifications required: Numerate, literate, communication and practical skills.Computer skills.Telecommunications systems knowledgeHealth and SafetyFire SafetyMajor incident knowledge.Good communication skills.It would be great if you also haveComputer training qualifications/ coursesAbility to ensure confidentiality at all timesAbility to work all shifts across a 24hour period and 7 days per weekContract typePermanent Part Time30 hoursPlease note this is a part time post and the salary for this position will be pro-rata.Location and Working PatternThis role will be based in Switchboard Department within University Hospital Wishaw.The working pattern for this role: Flexi Shifts,5 days over 7Looking to find out more?If you're looking to find out a bit more, then we would love to hear from you!Why NHS Lanarkshire?Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.Some of NHS Lanarkshire's benefits include:A minimum of 27 days annual leave increasing with length of serviceA minimum of 8 days of public holidaysMembership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the )Paid sick leave increasing with length of serviceOccupational health servicesEmployee Counselling servicesWork-life Balance policies and proceduresNHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling.
This support can be accessed using the links on this page.Further InformationFor more information on the role, please refer to the Job Description.
If you're looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our .