Job Role: Team Leader Legal Disputes Credit control Reports to: Malcolm Watling Role Status: Permanent Number Reports: 3 Office Location: Burton Upon Trent Salary : £50,000 PA Key Responsibilities 1.
Team Leadership: • Lead, motivate and mentor a team.
• Foster a collaborative and productive team environment, encouraging professional development and high performance.
• Conduct regular team meetings and performance reviews, this will include weekly ledger reviews and 121s as well as quarterly performance review • Provide coaching and training to team members to enhance their skills and productivity.
2.
Dispute Management: • Oversee the management and resolution of legal disputes related to services provided.
• Develop and implement strategies for efficient and effective dispute resolution, minimizing risk and financial exposure.
• Collaborate with internal and external stakeholders to ensure a comprehensive approach to dispute management.
• Ensure all cases are managed in an efficient and timely manner 3.
Legal Analysis and Strategy: • Provide expert legal advice and analysis on complex dispute cases, which can be supported by our 3 party legal partner.
• Develop case strategies, including risk assessment and mitigation plans.
• Stay updated on industry trends, legal developments, and regulatory changes affecting the telecommunications and IT sectors.
• Understanding of terms and conditions, review and be able to make recommendations of changes to terms from time to time.
4.
Compliance and Risk Management: • Ensure all dispute resolution activities comply with relevant laws, regulations, and company policies.
• Identify potential legal risks and develop strategies to address them proactively.
• Liaise with regulatory bodies and represent the company in legal proceedings when necessary.
5.
Reporting and Documentation: • Prepare and present regular reports on dispute resolution activities and outcomes to senior management.
• Maintain accurate and comprehensive records of all dispute cases and related documentation.
• Ensure timely and accurate reporting to regulatory authorities as required.
Requirements What good looks like for this role Confident and assertive An excellent communicator Insightful Commercially astute – you can prioritise both short- and long-term actions against an accurate assessment of organisational impact.
Excellent business skills, it goes without saying you need to be an Excel expert but in depth knowledge of Legal processes would also be viewed favorably.
Experience of working a fast-paced and rapidly growing business where priorities can change Requirements for the role Experience: • Minimum of 5 years of experience in legal dispute resolution, with at least 3 years in a management role.
• Experience within the telecommunications or ITindustry is highly desirable.
Skills: • Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Superior communication and negotiation skills.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in legal research tools and Microsoft Office Suite.
Benefits · Company Pension - 4% Employee contribution · 22 days holiday Balance + UK Bank Holidays - with increased annual leave based on length of service · Life Assurance – 4x Annual Salary · Optional Health Insurance – Bupa · Optional Health Cash Plan – Health Shield · We work a 9-day fortnight – every other Friday off.
· £1,000 payment after 10 years service · Bike to Work Scheme · Season Ticket Commuter Loan · Charities Trust – Donations to charities pre tax · Babble Issued Laptop · Annual Company Celebrations