Do you want to make a difference in the world and contribute to a sustainable future?We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.It's a big responsibility, and we have committed to do it.
We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.We need your skills, curiosity, and drive for change to fulfill our goal.
Together, we enable our customers to produce the materials needed for a better future.Job Scope:The Service Line Manager (SLM) for Crushing Consumables will be responsible for the regional Service Line strategy and act as a main contributor to add a deep technical approach to the sales process.
You will approach this task directly as well as steer, coordinate, and prioritize such together with the sales team and coming Solutions Specialist.
As the SLM, you establish the identification of business opportunities, generation of leads, and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspections and measurements on-site.
You also have to ensure customer support, troubleshooting and participate in customer seminars and presentations.The Service Line Crushing Consumables is a specialized segment that not only supplies customized services and wear-resistant components, but also offers a comprehensive suite of solutions to enhance the efficiency, reliability, and overall productivity of crushing operations throughout the entire product lifecycle.Your responsibilities:Coordinate sales/ technical teams and go-to-market efforts for a specific Service LineManage/coordinate customers and their consumables throughout the product life cycle, improving aftermarket growth and increasing client base including technical visits, trials, and supportIdentify the most suitable products/solutions based on ongoing customer and market assessment and support development of the aforesaid in alignment with GSLM & engineeringImplementing global Service Group strategy in the designated market incl.
all financial and operational aspects (like forecast, OI, CM, budgets, etc.
)Submit regular sales and product reports and ensure integrity within the company's CRM, ERP, and other related systemsOwn all technical aspects of the service line towards sales colleagues and clients (like training, health checks)Manage/coordinate with the proposal & engineering team the provision of accurate and timely quotationsSupport/own inventory levels in designated regions ensuring consumables availability in alignment with the GSLMWhat you bring:Experience in the relevant product line, service line, or process equipment is essential.
Specific experience with consumable products is a plusGood product and competitor knowledge to develop effective sales strategies and objection-handling techniquesAbility to understand the economic drivers of the mine and provide support to optimize value generation and capable of communicating such complex concepts to customers in simple termsExperience in collaboration with a broad range of stakeholders, from customers to organization leadersGood communication skills, written and spoken, along with strong reporting and presentation abilitiesAble to travel up to 75%, domestic and international travelCollege degree or equivalent experienceWhat we offer:Competitive remuneration package on offer.Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.Since 1882, FLSmidth has operated successfully within a global environment.Development and training within a respected global OEM company.Access to salary packaging options to allow you to maximize your after-tax income.Employee Assistance Program for employees and immediate family.Purchased annual leave options.Paid Parental Leave Access to a recognition and benefits platform.Involvement with community and charity initiatives.Annual flu vaccination.