Service Desk Team Leader

Service Desk Team Leader Home based with some travel to Newcastle -under-Lyme £32,000 12-month fixed term contract 37 hours per week Our clienthasa great opportunity for a Service Desk Team Leader to jour theirIT team in a newly created role.
The role will play a critical role in ensuring the smooth day to day operation of the Service Desk.
The ideal candidate will have a strong service desk / support background, preferably in a senior or Team Leader capacity.
Experience within the social housing sector would be great but is not essential.
If you have exceptional customer service and leaderships skills and a passion for delivering a first-class support service to customers we would love to hear from you!
In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
25 days + bank holidays + 3 concessionary days at Christmas Comprehensive employee assistance program A full benefits and discounts platform Holiday buy, tech and annual saving schemes 2 Volunteer days?per year to support the community Competitive rates of pay A generous company pension scheme?and life insurance up to 3*salary as an active member.
Wellbeing, health drop ins and staysafe provisions to look after you at work.
Option to join the medical health cash plan Green car scheme Enhanced maternity and paternity leave Service related awards Cycle to work scheme This post is subject to a satisfactory Basic DBS check.
Closing Date: 27th November 2024 Interview Date: 4th December 2024