Service Advisor

Job DescriptionMy client are now seeking talented Service Advisor to join our successful Aftersales team in Hedge End.
The main objective of the role is to maximise service profitability through the use of professional sales techniques.Key Objectives of the role: Maximise customer awareness of all available retailer servicesEnsure highest level of customer care and satisfaction at all timesMaintain excellent standards of departmental administrationHelp retailer to achieve industry-leading standards of process efficiencyEngage fully with the latest digital tools to achieve a fully blended experienceTo ensure you are fully trained and authorised to sell finance and insurance products in line with FCA guidelines, treating the customer fairlyTo follow Volkswagen's "Service core process" at all times Essential Skills/Experience:Experience of working in a similar Aftersales/Service roleExcellent customer satisfaction skillsConfident communication skillsCompliance (experience of working within a regulatory/process orientated environment)Organisation skills and being able to manage customer appointments.Ability to show initiative and actively follow up and prospect customers to maximise every aftersales opportunity.Full UK driving license requiredWhat can we offer you?Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customersFantastic team environmentCompetitive rates of payUncapped earning potentialsCareer development and progression opportunitiesFamily run business where you will be a valued employeeSalary and HoursSalary £ 27,000 (£34,620k OTE)Monday to Friday 8am to 6pm and either 1 in 3 or 1 in 4 SaturdaysContact Gary at Jago Consultants