What you will do As a Service Administrator, you will be responsible for coordinating our purchase orders received from clients, uploading them into our ERP system for the wider team to progress works.
You will be responsible for invoicing our internal and external clients as required whilst completing paperwork validation and auditable checks amongst several other responsibilities.What we offerCompetitive salary and overtime ratesPaid holidays including all bank holidays and sick payComprehensive benefits package including pension matched contribution, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products – medicalExtensive on the job/cross training opportunities with outstanding resources availableEncouraging and collaborative team environmentAccess to business resource groupsTraining on our company values and productsCompany equipment to complete all jobsLong term career developmentHow you will do it Carry out verification checks on our field service engineer reports.Raise invoices and work with our off shore Finance teams to ensure correctness and completeness.Work on multiple customer portals.Submit supplier remittances.Issue customer remittances and assist Senior Management in chasing down monies for cash collection.Admin duties as required – emails, telephones etc.Manage the diaries including re-scheduling works to cover engineer absences or emergency worksWork with the relevant field line managers to utilize the engineers as productively as possible.What we look for Customer Service skills and experienceOutstanding written and verbal skillsAbility to multi-task and work well in a high-pressured environmentComputer proficiency with the ability to handle multiple PC applications at onceA strong sense of urgency, the ability to follow-through and have attention to detailExcellent decision making and problem-solving skillsGood organizational skills Previous invoicing / administration experience.#LI-JB5#LI-onsite